End-User IT Support Engineer: Windows & Mac

SISL Global; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT services company in Indianapolis is seeking a Desktop Support Technician. This entry-level position involves diagnosing and repairing hardware/software issues, coordinating with vendors, and providing customer service for IT equipment. The ideal candidate should be familiar with both Windows and Mac environments. Full-time employment with opportunities for professional growth within the IT sector is offered.

Qualifications

• Experience in IT support roles or similar.
• Familiarity with Windows and Mac environments.
• Ability to articulate technical solutions to non-technical users.

Responsibilities

• Provide desktop support for hardware and software issues.
• Coordinate with vendors for equipment management.
• Perform installation and configuration of IT equipment.

Skills

Troubleshooting

Customer service

Configuration management

Tools

Microsoft Intune

Autopilot

JAMF

Job description

A leading IT services company in Indianapolis is seeking a Desktop Support Technician. This entry-level position involves diagnosing and repairing hardware/software issues, coordinating with vendors, and providing customer service for IT equipment. The ideal candidate should be familiar with both Windows and Mac environments. Full-time employment with opportunities for professional growth within the IT sector is offered.