Seasonal Remote Tech Support Specialist

RHODES FINANCIAL SERVICES LLC; Tennessee; Remote; USD 19,000 - 28,000; Part time

Benefits offered by this job

Remote work

Seasonal contract

Job summary

TaxSlayer is hiring seasonal remote Technical Support Specialists to help customers using TaxSlayer Pro. This 100% remote role starts December 2026 and supports a nationwide client base from home.

You will install, configure, and troubleshoot software and hardware, assist with network setups, and resolve technical issues with clear communication. Weekend availability during peak season is expected.

Qualifications

• High School Diploma or equivalent.
• 2+ years in technical support or help desk.
• Ability to multitask across software platforms.

Responsibilities

• Provide technical support to customers via phone
• Assist with installation and configuration of TaxSlayer Pro products
• Troubleshoot networks, printers, scanners, antivirus, and firewall programs
• Guide customers through server and network setup
• Maintain strong written, verbal, and interpersonal communication
• Research and resolve complex technical issues

Skills

Microsoft Windows

Troubleshooting

Multitasking

Technical communication

Flex hours

Education

High School Diploma or equivalent

Associate or Bachelor’s degree in IT

Certifications (CompTIA, Microsoft)

Job description

TaxSlayer is hiring seasonal remote Technical Support Specialists to help customers using TaxSlayer Pro. This 100% remote role starts December 2026 and supports a nationwide client base from home.

You will install, configure, and troubleshoot software and hardware, assist with network setups, and resolve technical issues with clear communication. Weekend availability during peak season is expected.