Seasonal Remote Tech Support Specialist

TaxSlayer LLC; United States; Remote; USD 19.000 - 28.000; Teilzeit

Benefits dieser Stelle

Work From Home

Zusammenfassung

TaxSlayer LLC is hiring Seasonal Technical Support Specialists to join our 100% remote team for the 2026 tax season, starting December 2026. You’ll assist customers using TaxSlayer Pro software with installation, configuration, and troubleshooting of software and hardware issues.

We welcome strong communicators with IT know-how, willing to work flexible hours including weekends. The role offers hourly pay of $17.00 and a chance to support customers across several southeastern states from home.

Qualifikationen

• High School Diploma or equivalent.
• 2+ years of experience in a technical support or help desk role.
• Willingness to work extended or flexible hours, including weekends during tax season.

Aufgaben

• Provide technical support to customers via phone
• Assist with installation and configuration of TaxSlayer Pro products
• Troubleshoot networks, printers, scanners, antivirus, and firewall programs
• Guide customers through server and network setup
• Maintain strong written, verbal, and interpersonal communication
• Research and resolve complex technical issues

Kenntnisse

Antivirus

Communication Skills

CompTIA

Network Administration

Multitasking

Windows OS

Tax Software

Ausbildung

High School Diploma or equivalent

Associate or Bachelor's degree in IT/CS

Certifications (CompTIA, Microsoft)

Jobbeschreibung

TaxSlayer LLC is hiring Seasonal Technical Support Specialists to join our 100% remote team for the 2026 tax season, starting December 2026. You’ll assist customers using TaxSlayer Pro software with installation, configuration, and troubleshooting of software and hardware issues.

We welcome strong communicators with IT know-how, willing to work flexible hours including weekends. The role offers hourly pay of $17.00 and a chance to support customers across several southeastern states from home.