Seasonal Remote Tech Support Specialist

RHODES FINANCIAL SERVICES LLC; North Carolina; Remote; USD 19,000 - 28,000; Full time

Job summary

TaxSlayer is hiring Seasonal Remote Technical Support Specialists to join our remote team starting December 2026. You will support customers using TaxSlayer Pro, handling installation, configuration, and troubleshooting of software and hardware issues.

Responsibilities include guiding network setups, resolving complex issues, and maintaining clear communication with clients. This is a 100% remote seasonal position with flexible weekend hours during tax season.

Qualifications

• High School Diploma or equivalent.
• 2+ years experience in technical support or help desk.

Responsibilities

• Provide technical support to customers via phone.
• Assist with installation and configuration of TaxSlayer Pro products.
• Troubleshoot networks, printers, scanners, antivirus, and firewall programs.
• Guide customers through server and network setup.
• Maintain strong written, verbal, and interpersonal communication.
• Research and resolve complex technical issues.

Skills

Windows OS

Troubleshooting

Multitasking

Technical communication

Flexibility hours

Education

High School Diploma or equivalent

2+ years technical support experience

Tools

TaxSlayer Pro

Job description

TaxSlayer is hiring Seasonal Remote Technical Support Specialists to join our remote team starting December 2026. You will support customers using TaxSlayer Pro, handling installation, configuration, and troubleshooting of software and hardware issues.

Responsibilities include guiding network setups, resolving complex issues, and maintaining clear communication with clients. This is a 100% remote seasonal position with flexible weekend hours during tax season.