Seasonal Receptionist & Client Service Pro

H&R Block; Moncks Corner (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met in person, over the phone, or virtually.

Ideal candidates have experience in fast-paced customer service, strong organization, and proficiency with Microsoft Office. A high school diploma or equivalent and the ability to work a flexible schedule, including multiple locations,

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management and communication skills.
• Proficiency with Microsoft Office.
• Flexible schedule and ability to work at multiple locations.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Phone etiquette

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met in person, over the phone, or virtually.

Ideal candidates have experience in fast-paced customer service, strong organization, and proficiency with Microsoft Office. A high school diploma or equivalent and the ability to work a flexible schedule, including multiple locations,