Seasonal Client Services Receptionist

H&R Block, Inc.; Chariton (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments, assist clients in person or remotely, and support the office with clean, organized surroundings.

Ideal candidates bring experience in customer service and a ability to multitask in a fast-paced setting. Proficiency in Microsoft Office and a flexible schedule across locations are a plus.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in customer service.
• Ability to multitask and stay organized.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients per their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Phone support

Customer service

Scheduling

Multitasking

Office organization

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments, assist clients in person or remotely, and support the office with clean, organized surroundings.

Ideal candidates bring experience in customer service and a ability to multitask in a fast-paced setting. Proficiency in Microsoft Office and a flexible schedule across locations are a plus.