Seasonal Client Services & Reception Specialist

H&R Block, Inc.; Waterbury (VT); On-site; USD 28,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You’ll help schedule appointments and ensure client needs are met across in-person, phone, or virtual channels. This role emphasizes strong organizational skills, multi-tasking, and proficiency with Microsoft Office in a lively office environment; high school diploma or equivalent preferred, with multiple locations and flexible

Qualifications

• Customer service experience in fast-paced environments.
• Ability to multi-task and stay organized.
• Proficient in Microsoft Office.
• High school diploma or equivalent.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the right tax professional.
• Schedule clients according to their scheduling preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You’ll help schedule appointments and ensure client needs are met across in-person, phone, or virtual channels. This role emphasizes strong organizational skills, multi-tasking, and proficiency with Microsoft Office in a lively office environment; high school diploma or equivalent preferred, with multiple locations and flexible