Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Cartersville (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the most suitable tax professional. You will schedule appointments and strive to meet every client’s needs in person, over the phone, or virtually.

This role emphasizes fast-paced teamwork, strong organizational skills, and proficiency with Microsoft Office. A high school diploma or equivalent is preferred, with flexible scheduling and potential locations across

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multitask and stay organized while handling multiple clients.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to preferences and availability.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Customer service

Phone etiquette

Scheduling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the most suitable tax professional. You will schedule appointments and strive to meet every client’s needs in person, over the phone, or virtually.

This role emphasizes fast-paced teamwork, strong organizational skills, and proficiency with Microsoft Office. A high school diploma or equivalent is preferred, with flexible scheduling and potential locations across