Seasonal Client Service Receptionist

H&R Block, Inc.; North Bend (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help create a personalized, friendly experience and support office operations.

This role requires multi-tasking, strong time management, and proficiency with Microsoft Office in a fast-paced environment. Candidates should have a high school diploma and the ability to work flexible schedules and multiple locations.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service (in person, over the phone, or virtually).
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help create a personalized, friendly experience and support office operations.

This role requires multi-tasking, strong time management, and proficiency with Microsoft Office in a fast-paced environment. Candidates should have a high school diploma and the ability to work flexible schedules and multiple locations.