Seasonal Client Service & Scheduling Specialist

H&R Block; Lake Orion (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professionals. The role emphasizes customer service, multi-tasking, and strong organizational skills in a fast-paced office.

Ideal candidates will have a high school diploma or equivalent and be able to work a flexible schedule at multiple office locations. Experience in sales or marketing is a plus, with proficiency in Microsoft Office.

Qualifications

• Experience in a fast-paced environment
• Experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Help ensure all client needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professionals. The role emphasizes customer service, multi-tasking, and strong organizational skills in a fast-paced office.

Ideal candidates will have a high school diploma or equivalent and be able to work a flexible schedule at multiple office locations. Experience in sales or marketing is a plus, with proficiency in Microsoft Office.