Seasonal Client Services Receptionist

H&R Block; Adrian (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, ensure client needs are met, and support the team in a fast-paced office environment.

Ideal candidates have strong customer service skills, can multitask, and are proficient with Microsoft Office. This seasonal role offers exposure to client interactions across in-person, phone, and virtual channels.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service role.
• Ability to multitask and stay organized.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform additional duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Phone etiquette

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax professional. You will schedule appointments, ensure client needs are met, and support the team in a fast-paced office environment.

Ideal candidates have strong customer service skills, can multitask, and are proficient with Microsoft Office. This seasonal role offers exposure to client interactions across in-person, phone, and virtual channels.