Seasonal Client Services Pro - Reception & Scheduling

H&R Block, Inc.; Greenwood (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professionals. You will schedule appointments, support clients across in-person, phone, and virtual channels, and keep the office organized under supervision.

Ideal candidates have prior customer service experience, ability to multi-task in a fast-paced setting, and strong time-management skills, with proficiency in Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professionals. You will schedule appointments, support clients across in-person, phone, and virtual channels, and keep the office organized under supervision.

Ideal candidates have prior customer service experience, ability to multi-task in a fast-paced setting, and strong time-management skills, with proficiency in Microsoft Office.