Seasonal Client Services Concierge — Flexible Schedule

H&R Block, Inc.; New Boston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help direct them to the right tax professional.

You will contribute to creating a welcoming office environment and ensure smooth daily operations in person, by phone, or virtually. This role requires a friendly, customer-focused mindset, ability to multi-task in a fast-paced setting, and basic Microsoft Office skills.

Qualifications

• High school diploma or equivalent.
• Experience in customer service and fast-paced environments.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the most suitable tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help direct them to the right tax professional.

You will contribute to creating a welcoming office environment and ensure smooth daily operations in person, by phone, or virtually. This role requires a friendly, customer-focused mindset, ability to multi-task in a fast-paced setting, and basic Microsoft Office skills.