Seasonal Client Services Concierge – Flexible Hours

H&R Block, Inc.; Bainbridge (GA); In loco; USD 19.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to deliver warm client interactions, answer calls, greet visitors, and match clients with the right tax professionals. The role supports scheduling, virtual and in-person service, and overall office organization.

The position emphasizes fast-paced service, strong communication, and the ability to multi-task across channels while maintaining a neat, welcoming office environment.

Competenze

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Mansioni

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conoscenze

Customer service

Multi-tasking

Time management

Microsoft Office

Phone skills

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to deliver warm client interactions, answer calls, greet visitors, and match clients with the right tax professionals. The role supports scheduling, virtual and in-person service, and overall office organization.

The position emphasizes fast-paced service, strong communication, and the ability to multi-task across channels while maintaining a neat, welcoming office environment.