Seasonal Client Service Concierge (Flexible Schedule)

H&R Block, Inc.; Atlanta (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professionals. You will schedule appointments and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes friendly client engagement, strong organization, and the ability to multitask in a fast-paced franchise office setting. Prior customer service experience is preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong time-management and organizational skills.
• Proficient with Microsoft Office.
• High school diploma or equivalent.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professionals. You will schedule appointments and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes friendly client engagement, strong organization, and the ability to multitask in a fast-paced franchise office setting. Prior customer service experience is preferred.