Seasonal Client Services Concierge

H&R Block, Inc.; Mandeville (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will help schedule appointments and ensure every client leaves with a positive experience.

In a fast-paced office, you’ll maintain a friendly atmosphere, support team members, and handle in-person, phone, and virtual interactions. Flexible scheduling and multi-location coverage are possible.

Qualifications

• Experience in a fast-paced customer service setting.
• Ability to multi-task and stay organized.
• Strong time-management and communication skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients as requested by the client.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert. You will help schedule appointments and ensure every client leaves with a positive experience.

In a fast-paced office, you’ll maintain a friendly atmosphere, support team members, and handle in-person, phone, and virtual interactions. Flexible scheduling and multi-location coverage are possible.