Seasonal Client Service Receptionist

H&R Block; Monticello (IL); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block in Monticello, IL is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match them with the right tax professional. You will schedule clients and help ensure all needs are met across in-person, phone, and virtual interactions.

The role requires quick multi-tasking, strong organizational skills, and proficiency with Microsoft Office. Franchise-based, flexible scheduling and multi-location availability are noted.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Assist in meeting client needs in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Phone handling

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Monticello, IL is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match them with the right tax professional. You will schedule clients and help ensure all needs are met across in-person, phone, and virtual interactions.

The role requires quick multi-tasking, strong organizational skills, and proficiency with Microsoft Office. Franchise-based, flexible scheduling and multi-location availability are noted.