Seasonal Client Service Receptionist

H&R Block, Inc.; Loris (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer phones, directing them to the right tax professional. You will coordinate schedules and help ensure client needs are met across in-person, phone, and virtual interactions.

The role emphasizes friendly service, organization, and the ability to multi-task in a fast-paced office. Working across multiple locations may be required.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Phone handling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer phones, directing them to the right tax professional. You will coordinate schedules and help ensure client needs are met across in-person, phone, and virtual interactions.

The role emphasizes friendly service, organization, and the ability to multi-task in a fast-paced office. Working across multiple locations may be required.