Seasonal Client Service Pro — Receptionist

H&R Block, Inc.; Carthage (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied, both in person and virtually.

This role requires a friendly, fast-paced performer who can multi-task, stay organized, and use Microsoft Office to support the office. Apply locally at the franchise; franchisees manage hiring decisions and questions about

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied, both in person and virtually.

This role requires a friendly, fast-paced performer who can multi-task, stay organized, and use Microsoft Office to support the office. Apply locally at the franchise; franchisees manage hiring decisions and questions about