Seasonal Client Service Receptionist

H&R Block; Clarkston (MI); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You’ll schedule appointments and ensure every client leaves satisfied, whether in person, over the phone, or virtually.

This role emphasizes quick thinking, strong organization, and friendly service in a fast-paced office environment. The franchise office sets the exact terms, benefits, and schedules.

Qualifications

• Experience in a customer service environment.
• Ability to multi-task in a fast-paced setting.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.
• Experience answering phones and greeting clients is preferred.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service (in person, over the phone, or virtually).
• Maintain office cleanliness and organization with team members.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Fast-paced environment

Education

High school diploma

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You’ll schedule appointments and ensure every client leaves satisfied, whether in person, over the phone, or virtually.

This role emphasizes quick thinking, strong organization, and friendly service in a fast-paced office environment. The franchise office sets the exact terms, benefits, and schedules.