Seasonal Client Concierge & Office Support

H&R Block, Inc.; Royse City (TX); On-site; USD 19,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to greet clients and manage day-to-day office operations in a welcoming, professional environment. This on-site role supports scheduling, intake, and collaboration with tax professionals during tax season.

Ideal candidates have strong communication, multitasking skills, and familiarity with basic office software. Evening and weekend availability is preferred to cover peak client times.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized.
• Familiarity with Microsoft Office, Teams, and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and support daily operations.
• Collaborate with team members to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Office software

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to greet clients and manage day-to-day office operations in a welcoming, professional environment. This on-site role supports scheduling, intake, and collaboration with tax professionals during tax season.

Ideal candidates have strong communication, multitasking skills, and familiarity with basic office software. Evening and weekend availability is preferred to cover peak client times.