Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Verona (Allegheny County); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals to ensure a smooth client experience and confidentiality in handling sensitive information.

Ideal candidates have strong communication and multitasking abilities, plus familiarity with basic computer tools and scheduling systems. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.

Connaissances

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Scheduling systems

Formation

High school diploma or equivalent

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals to ensure a smooth client experience and confidentiality in handling sensitive information.

Ideal candidates have strong communication and multitasking abilities, plus familiarity with basic computer tools and scheduling systems. Evening and weekend availability during tax season is preferred.