Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Rocky Mount (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Training and support

On-site work

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage schedules, and support daily office operations in person. You will work with tax professionals and a collaborative team to ensure a smooth client experience.

This role emphasizes strong communication, multitasking, and confidentiality, with evenings and weekends during tax season. Training and growth opportunities are offered within a supportive office environment.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities daily.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage schedules, and support daily office operations in person. You will work with tax professionals and a collaborative team to ensure a smooth client experience.

This role emphasizes strong communication, multitasking, and confidentiality, with evenings and weekends during tax season. Training and growth opportunities are offered within a supportive office environment.