Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Heber (UT); On-site; USD 18,000 - 26,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. This role offers a path into tax preparation or office leadership with training and teamwork across tax professionals.

Preferred candidates are detail-oriented, able to multitask, and available for evenings and weekends during tax season, delivering professional, confidential client interactions every day.

Qualifications

• Experience in fast-paced client-centric environments.
• Strong interpersonal and professional client interaction skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including documents scanning and organizing.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax pros and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Tech proficiency

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. This role offers a path into tax preparation or office leadership with training and teamwork across tax professionals.

Preferred candidates are detail-oriented, able to multitask, and available for evenings and weekends during tax season, delivering professional, confidential client interactions every day.