Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Missouri City (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office flow in the office. You will greet clients, answer calls, schedule appointments, and match clients with the right tax professional based on their needs.

The role supports tax professionals and office operations with document intake, organization, and a clean, professional client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in office tasks.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Communication

Multitasking

Organizational skills

Office software

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office flow in the office. You will greet clients, answer calls, schedule appointments, and match clients with the right tax professional based on their needs.

The role supports tax professionals and office operations with document intake, organization, and a clean, professional client experience. Evening and weekend availability during tax season is required.