Seasonal Client Concierge & Office Receptionist

H&R Block, Inc.; Jersey Shore (Lycoming County); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and help schedule appointments with tax professionals during the busy tax season.

This in-person role supports daily office operations, collaborates with tax specialists, and requires confidentiality with client information. Prior experience in fast-paced, customer-facing environments and strong communication skills are ideal; availability

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client-focused environment

Interpersonal skills

Multitasking

Organization and detail

Communication skills

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and help schedule appointments with tax professionals during the busy tax season.

This in-person role supports daily office operations, collaborates with tax specialists, and requires confidentiality with client information. Prior experience in fast-paced, customer-facing environments and strong communication skills are ideal; availability