Seasonal Client Concierge & Front Desk (Tax Office)

H&R Block, Inc.; Okemos (MI); Presencial; USD 17.000 - 22.000; Tempo parcial

Benefícios oferecidos por esta vaga

Competitive pay

Comprehensive benefits

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Michigan. You will greet clients, manage check-in, schedule appointments, and assist tax professionals to ensure a smooth office experience.

This in-person role supports daily operations, with opportunities to grow into tax preparation or leadership as training is provided. Availability for evenings and weekends during tax season is required.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Teams

Scheduling experience

Formação

High school diploma / GED or equivalent

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Michigan. You will greet clients, manage check-in, schedule appointments, and assist tax professionals to ensure a smooth office experience.

This in-person role supports daily operations, with opportunities to grow into tax preparation or leadership as training is provided. Availability for evenings and weekends during tax season is required.