Seasonal Tax Office Front Desk & Client Service

H&R Block, Inc.; Davison (MI); Presencial; USD 25.000 - 35.000; A tiempo parcial

Descripción de la vacante

H&R Block in Michigan is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients and manage scheduling. You will support daily office operations and work with tax professionals in person, with opportunities to grow into tax prep or office leadership.

Responsibilities include greeting clients, handling check-in, coordinating appointments, and maintaining a professional office. Evening/weekend availability is required during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Interpersonal skills

Communication

Multitasking

Attention to detail

Office basics

Educación

High school diploma or GED

Herramientas

Microsoft Office

Scheduling systems

Microsoft Teams

Descripción del empleo

H&R Block in Michigan is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients and manage scheduling. You will support daily office operations and work with tax professionals in person, with opportunities to grow into tax prep or office leadership.

Responsibilities include greeting clients, handling check-in, coordinating appointments, and maintaining a professional office. Evening/weekend availability is required during tax season.