Seasonal Client Concierge & Front Desk Host

H&R Block, Inc.; Taylor (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in Michigan. You will coordinate scheduling, assist tax professionals, and ensure a welcoming, professional client experience during tax season.

Join a team focused on care, confidentiality, and efficiency. This role offers opportunities to learn tax processes and potentially advance into leadership or tax preparation paths.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Attention to detail and reliability.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Basic computer skills

Evenings and weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in Michigan. You will coordinate scheduling, assist tax professionals, and ensure a welcoming, professional client experience during tax season.

Join a team focused on care, confidentiality, and efficiency. This role offers opportunities to learn tax processes and potentially advance into leadership or tax preparation paths.