Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Eastpointe (MI); Presencial; USD 21.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block in Michigan is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations.

This in-person role involves coordinating appointments, assisting tax professionals, and handling sensitive information with discretion. The position offers training and a path into tax preparation or office leadership.

Evenings and weekends during tax season are required, and prior experience in hospitality or call centers is a plus.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools

Responsabilidades

• Greet clients and be the face of the office.
• Answer phone calls and schedule appointments.
• Assist with check-in and document intake.
• Maintain organized and clean front desk.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Michigan is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations.

This in-person role involves coordinating appointments, assisting tax professionals, and handling sensitive information with discretion. The position offers training and a path into tax preparation or office leadership.

Evenings and weekends during tax season are required, and prior experience in hospitality or call centers is a plus.