Seasonal Tax Office Receptionist & Client Concierge

H&R Block, Inc.

Marine City (MI)

In loco

USD 17.000 - 25.000

Part-time

6 giorni fa

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Descrizione del lavoro

H&R Block, Inc. in Michigan is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. You will greet clients, manage check-in, answer calls, schedule appointments, and keep the office organized to ensure a professional client experience.

The role is in-person and requires strong interpersonal skills, multitasking, and comfort with basic software. Evening and weekend availability during tax season is preferred, with potential pathways into tax

Competenze

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills.
Ability to multitask and manage competing priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
Availability to work evenings and weekends during tax season.

Mansioni

Greet clients warmly and create a welcoming, professional first impression as the face of the office
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
Manage client check-in and intake processes, including scanning and organizing documents
Maintain office organization and cleanliness to support a smooth, professional client experience
Collaborate with tax professionals and team members to ensure seamless daily operations
Handle sensitive client information with confidentiality, discretion, and care