Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Benton Harbor (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Michigan is seeking a seasonal Client Service Professional / Receptionist who will be the welcoming face of the office and handle client check-in, scheduling, and daily operations.

You will work with tax professionals, maintain a professional environment, and have opportunities to grow into tax preparation or office leadership. This in-person role requires availability for tax season, including evenings and weekends. Training and support are provided to help you succeed.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask with competing priorities and follow through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients to tax professionals.
• Manage check-in and intake processes, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals for smooth daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication

Multitasking

Office software

Scheduling systems

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block in Michigan is seeking a seasonal Client Service Professional / Receptionist who will be the welcoming face of the office and handle client check-in, scheduling, and daily operations.

You will work with tax professionals, maintain a professional environment, and have opportunities to grow into tax preparation or office leadership. This in-person role requires availability for tax season, including evenings and weekends. Training and support are provided to help you succeed.