Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Jackson (MI); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Michigan to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training and room to grow into tax preparation or office leadership.

You will greet clients, route them to the right tax professional, manage check-in, and maintain a clean, organized office. Availability in evenings and weekends during tax season is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Customer service

Communication

Scheduling

Teamwork

Educación

High school diploma/GED

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Michigan to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training and room to grow into tax preparation or office leadership.

You will greet clients, route them to the right tax professional, manage check-in, and maintain a clean, organized office. Availability in evenings and weekends during tax season is required.