Sales & Customer Solutions Rep: Earn Up to $70k + Incentives

Jobtome; Waxhaw (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in the United States to help retain customers and drive revenue through upsells of Spectrum’s video, data, and phone services.

You will handle billing inquiries, deliver exceptional service in an office environment, and meet activity goals while working flexible hours.

With competitive pay starting at $18/hour and incentives, this role offers growth and the chance to join America's Internet Company.

Qualifications

• 2+ years of call center experience in customer service or phone sales.
• Ability to read, write, speak and understand English.
• Experience using a billing system and processing orders.

Responsibilities

• Engage with customers to resolve billing inquiries, product questions and service complaints.
• Apply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone products.
• Maintain high levels of professionalism and courtesy in every customer interaction.
• Explain Spectrum’s products and compare them to competitors.

Skills

Call center experience

Customer service

Upselling techniques

English proficiency

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in the United States to help retain customers and drive revenue through upsells of Spectrum’s video, data, and phone services.

You will handle billing inquiries, deliver exceptional service in an office environment, and meet activity goals while working flexible hours.

With competitive pay starting at $18/hour and incentives, this role offers growth and the chance to join America's Internet Company.