Revenue Operations Lead — Remote, Data-Driven GTM

Zoom; Augusta (ME); Hybrid; USD 98,000 - 226,000; Full time

Benefits offered by this job

Benefits package

Accommodations available

Job summary

Zoom is seeking a Revenue Operations leader to own the GTM tech stack, data model, and reporting processes that drive revenue. You will collaborate with sales, SDR, AM, and CS leadership to translate priorities into actionable rules of engagement and scalable programs.

You will run weekly pipeline reviews, maintain the GTM data model, and deliver executive reports to the CRO and Head of Revenue Operations. A hybrid work setup supports collaboration across teams.

Qualifications

• 6+ years in revenue operations or sales operations at B2B SaaS companies.
• 2+ years owning RevOps function or significant part of it.
• Deep Salesforce expertise, including Flows and full admin seat ownership.
• Hands-on experience with a full GTM stack: sales engagement, scheduling and routing, data providers, and marketing automation.
• Demonstrated ability to run pipeline and forecast cadences with board-level reporting.
• Experience designing lead routing and cross-team engagement rules across multiple GTM functions.
• Ability to pull and shape data using SQL or BI tools like Mode/Looker.
• Clear communicator from reps to executives and able to push back when needed.

Responsibilities

• Own the GTM tech stack end to end, including Salesforce configuration, automation, integrations, license management, and vendor evaluations.
• Build and maintain the GTM data model across CRM, marketing automation, sales engagement, billing, and product analytics.
• Run weekly pipeline reviews and monthly/quarterly forecast readouts for new business and expansion, with executive reporting.
• Design and enforce rules of engagement for inbound/outbound ownership and cross-team handoffs.
• Build lead routing, territory logic, and account hierarchy frameworks for speed to lead.
• Partner with AM and CS teams to design signal-driven expansion programs, then automate them.
• Collaborate with sales, SDR, AM, and CS leadership to set quarterly priorities and drive cross-functional projects.
• Triage RevOps requests while advancing the longer-term roadmap.
• Help the revenue org extract value from AI tools through enablement and new workflows.

Skills

Salesforce expertise

GTM stack

SQL data analysis

Executive reporting

Lead routing design

Cross-functional collaboration

Pipeline & forecast cadence

Data-driven decision making

Tools

Salesloft

Outreach

ChiliPiper

ZoomInfo

Apollo

HubSpot

Marketo

Job description

Zoom is seeking a Revenue Operations leader to own the GTM tech stack, data model, and reporting processes that drive revenue. You will collaborate with sales, SDR, AM, and CS leadership to translate priorities into actionable rules of engagement and scalable programs.

You will run weekly pipeline reviews, maintain the GTM data model, and deliver executive reports to the CRO and Head of Revenue Operations. A hybrid work setup supports collaboration across teams.