Remote Revenue Operations Leader

Zoom; Montgomery (AL); Hybrid; USD 98,000 - 226,000; Full time

Job summary

Zoom is seeking a Revenue Operations leader to own the GTM tech stack and data model, driving pipeline and forecast cadences across sales, marketing, and customer success. You will design engagement rules, lead routing, and territory frameworks to accelerate growth, while partnering with AM/CS for expansion programs and AI-enabled workflows.

You will report to the Head of Revenue Operations and help scale the RevOps function in a hybrid/remote work environment, influencing quarterly priorities

Qualifications

• 6+ years in revenue operations or sales operations at B2B SaaS companies, including ownership of function or significant part
• Deep Salesforce expertise with Flows, data model changes, integrations, and admin seat ownership
• Hands-on experience with a full GTM stack: sales engagement, scheduling/routing, data providers, and marketing automation
• Demonstrated ability to run pipeline and forecast cadences and produce board-level reporting
• Experience designing lead routing and cross-team rules of engagement across multiple GTM functions
• Ability to pull and shape data using SQL or BI tools like Mode, Looker, or Equals
• Clear communicator at all levels with the confidence to push back and explain decisions

Responsibilities

• Own the GTM tech stack end to end, including Salesforce configuration, automation, integrations, license management, and vendor evaluations
• Build and maintain the GTM data model across CRM, marketing automation, sales engagement, billing, and product analytics
• Run weekly pipeline reviews and monthly/quarterly forecast readouts for new business and expansion; produce executive reporting
• Design and enforce rules of engagement for inbound/outbound ownership and cross-team handoffs
• Build lead routing, territory logic, and account hierarchy frameworks to speed up lead-to-revenue
• Partner with AM and CS teams to design signal-driven expansion programs powered by product and customer data
• Collaborate with sales, SDR, AM, and CS leadership to set quarterly priorities and drive cross-functional projects
• Triage RevOps request queue while keeping progress on a long-term roadmap
• Help the revenue organization extract value from AI tools through enablement and new workflows

Skills

Revenue operations

Salesforce expertise

GTM stack

Pipeline & forecast

Lead routing & rules

SQL / BI

Clear communicator

Tools

Salesforce

Salesloft

Outreach

ChiliPiper

ZoomInfo

Apollo

HubSpot

Marketo

Job description

Zoom is seeking a Revenue Operations leader to own the GTM tech stack and data model, driving pipeline and forecast cadences across sales, marketing, and customer success. You will design engagement rules, lead routing, and territory frameworks to accelerate growth, while partnering with AM/CS for expansion programs and AI-enabled workflows.

You will report to the Head of Revenue Operations and help scale the RevOps function in a hybrid/remote work environment, influencing quarterly priorities