Revenue Operations Lead — GTM Data, Forecasts & Systems

Zoom; Montpelier (VT); Hybrid; USD 98,000 - 226,000; Full time

Benefits offered by this job

Hybrid/Remote work

Competitive compensation

Job summary

Zoom is seeking a Revenue Operations leader to own the GTM tech stack, data model, and reporting. You will partner with sales, SDR, AM, and CS leadership to set quarterly priorities and translate decisions into actionable rules of engagement.

The role focuses on pipeline/forecast cadences, data integrity, and signal-driven programs to scale revenue. You will collaborate across teams to optimize lead routing, territory logic, and cross-team handoffs, while leveraging SQL and BI tools to shape

Qualifications

• 6+ years in revenue operations or sales operations at B2B SaaS companies, including ownership of function or significant part
• Deep Salesforce expertise with Flows, data model changes, integrations, and admin ownership
• Hands-on experience with full GTM stack: sales engagement, scheduling/routing, data providers, marketing automation
• Proven ability to run pipeline/forecast cadences and produce board-level reporting
• Experience designing lead routing and cross-team rules of engagement across GTM functions
• Ability to pull and shape data using SQL or BI tools
• Strong communicator from reps to executives, able to push back with reasoning

Responsibilities

• Own the GTM tech stack end to end, including Salesforce configuration, automation, integrations, license management
• Build and maintain the GTM data model across CRM, marketing automation, sales engagement, billing, and product analytics
• Run weekly pipeline reviews and monthly/quarterly forecast readouts for new business and expansion
• Design and enforce rules of engagement for inbound/outbound ownership and cross-team handoffs
• Build lead routing, territory logic, and account hierarchy frameworks for speed to lead
• Partner with AM and CS teams to design signal-driven expansion programs and automate them
• Collaborate with sales, SDR, AM, and CS leadership to set quarterly priorities
• Triage RevOps request queue while progressing a longer-term roadmap
• Help the revenue org extract value from AI tools via enablement and new workflows

Skills

Revenue operations

Sales operations

B2B SaaS

Salesforce

Data modeling

SQL

BI tools

Board-level reporting

Cross-functional collaboration

Tools

Salesloft

Outreach

ChiliPiper

ZoomInfo

HubSpot

Marketo

Job description

Zoom is seeking a Revenue Operations leader to own the GTM tech stack, data model, and reporting. You will partner with sales, SDR, AM, and CS leadership to set quarterly priorities and translate decisions into actionable rules of engagement.

The role focuses on pipeline/forecast cadences, data integrity, and signal-driven programs to scale revenue. You will collaborate across teams to optimize lead routing, territory logic, and cross-team handoffs, while leveraging SQL and BI tools to shape