Remote Veteran Care Scheduler & Admin Support

Remote Jobs; Helena (MT); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401(k) plan

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services seeks a detail-oriented scheduling and administrative professional to support Veterans nationwide. This full-time, remote role handles appointment coordination, referrals, and records management within a coordinated healthcare network.

You will communicate with Veterans, providers, and internal teams, ensuring timely access to care while maintaining strict confidentiality and accuracy in patient information.

Qualifications

• Six months of customer service experience or more.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to pass required background screening (Public Trust).

Responsibilities

• Schedule, track, and manage appointments with pre- and post-communication.
• Process referrals and coordinate care with providers.
• Maintain accurate patient demographics, insurance, and emergency contacts.
• Review health records, referrals, and related documentation in healthcare systems.
• Respond professionally to calls and messages from Veterans and providers.
• Work independently to meet workload and timeliness expectations, safeguarding confidentiality.

Skills

Customer service

Typing 50 wpm

Medical terminology

US citizenship or PR

Background screening

Sit/stand up to 15 lbs

Education

High school diploma or GED

Job description

International SOS Government Medical Services seeks a detail-oriented scheduling and administrative professional to support Veterans nationwide. This full-time, remote role handles appointment coordination, referrals, and records management within a coordinated healthcare network.

You will communicate with Veterans, providers, and internal teams, ensuring timely access to care while maintaining strict confidentiality and accuracy in patient information.