Remote Veterans Scheduling Specialist

International SOS Government Medical Services; Montana; Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services is seeking a remote scheduling and administrative support specialist to assist Veterans across the U.S. and internationally. You will coordinate appointments, process referrals, and maintain accurate records to ensure timely access to care.

This full-time role focuses on coordinating care with healthcare providers and Veterans, handling sensitive information, and maintaining efficient scheduling practices in a remote work setting.

Qualifications

• High school diploma or GED required.
• At least six months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to complete the required background screening (Public Trust).
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.

Responsibilities

• Schedule, track, and manage appointments and follow-ups.
• Process and monitor referrals and coordinate care with providers.
• Maintain accurate patient demographics, insurance, and contact information.
• Review health records and documentation in healthcare systems.
• Respond professionally to calls and messages from Veterans and providers.
• Protect confidentiality and escalate scheduling or system issues.

Skills

Customer service

Typing 50 wpm

Medical terminology

Education

High school diploma or GED

Job description

International SOS Government Medical Services is seeking a remote scheduling and administrative support specialist to assist Veterans across the U.S. and internationally. You will coordinate appointments, process referrals, and maintain accurate records to ensure timely access to care.

This full-time role focuses on coordinating care with healthcare providers and Veterans, handling sensitive information, and maintaining efficient scheduling practices in a remote work setting.