Remote Veteran Care Scheduler & Admin Support

Remote Jobs; Salt Lake City (UT); Remote; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services seeks a remote scheduling and administrative support specialist to assist Veterans with care via a coordinated network. You will manage appointments and referrals, communicate with Veterans and providers, and maintain accurate records to ensure timely access to services.

This full-time role requires live within 50 miles of Salt Lake City, UT, with weekday 8:00 a.m.–4:30 p.m. shifts. Training on scheduling systems will be provided.

Qualifications

• High school diploma or GED required.
• At least six months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to pass background screening, including Public Trust.
• Ability to sit/stand for prolonged periods and lift up to 15 pounds.

Responsibilities

• Schedule, track, and manage appointments with required pre- and post-appointment communications.
• Process and monitor referrals and coordinate care with community providers.
• Maintain accurate patient demographics, insurance, emergency-contact, and administrative data.
• Review and process health records, orders, referrals, updates, faxes, and other docs using healthcare systems.
• Respond professionally to calls and messages from Veterans, families, providers, and teams.
• Work independently, meet workload targets, protect confidential information, escalate issues when needed.

Skills

Customer service

Typing 50 wpm

Medical terminology

Education

High school diploma / GED

Job description

International SOS Government Medical Services seeks a remote scheduling and administrative support specialist to assist Veterans with care via a coordinated network. You will manage appointments and referrals, communicate with Veterans and providers, and maintain accurate records to ensure timely access to services.

This full-time role requires live within 50 miles of Salt Lake City, UT, with weekday 8:00 a.m.–4:30 p.m. shifts. Training on scheduling systems will be provided.