Remote Healthcare Scheduling Coordinator

International SOS; Helena (MT); Híbrido; USD 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare benefits

401k plan

Paid time off

Annual bonus

Resumo da oferta

International SOS Government Medical Services is seeking an administrative and scheduling specialist to provide remote scheduling support for Veterans, coordinating appointments, referrals, and maintaining accurate records across a nationwide healthcare network. This full-time role is remote within 50 miles of Helena, MT, with standard Monday–Friday hours 8:00 a.m. to 4:30 p.m.

Training is provided and the position does not involve hands-on clinical care. U.S.

Qualificações

• High school diploma or GED is required.
• At least six months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to complete background screening including Public Trust.

Responsabilidades

• Schedule, track, and manage appointments while completing required pre-appointment and follow-up communications.
• Process and monitor referrals and coordinate care with community providers.
• Maintain accurate patient demographic, insurance, emergency-contact, and administrative information.
• Review and process health records, electronic orders, referrals, appointment updates, faxes, and other documentation in healthcare systems.
• Respond professionally to calls and messages from Veterans, family members, providers, and internal teams.
• Manage assigned work independently, meet workload and timeliness expectations, protect confidential information.

Conhecimentos

Customer service

Typing speed

Medical terminology knowledge

Formação académica

High school diploma or GED

Descrição da oferta de emprego

International SOS Government Medical Services is seeking an administrative and scheduling specialist to provide remote scheduling support for Veterans, coordinating appointments, referrals, and maintaining accurate records across a nationwide healthcare network. This full-time role is remote within 50 miles of Helena, MT, with standard Monday–Friday hours 8:00 a.m. to 4:30 p.m.

Training is provided and the position does not involve hands-on clinical care. U.S.