Remote Medical Scheduling Specialist for Veterans

International Health and Medical Services; Helena (MT); Remote; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k) plan

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services is seeking an administrative scheduler to remotely support Veterans receiving care through a coordinated network. You will manage appointments, referrals, and records while communicating with Veterans and providers to ensure timely access to services. This non-clinical role operates remotely within 50 miles of Helena, MT, with Monday–Friday shifts from 8:00 a.m.

to 4:30 p.m. and standard federal holiday exclusions.

Qualifications

• High school diploma or GED required.
• At least 6 months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or permanent resident status.
• Ability to complete required background screening including Public Trust.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.

Responsibilities

• Schedule, track, and manage appointments with pre- and follow-up communications.
• Process referrals and coordinate care with community healthcare providers.
• Maintain accurate patient demographics, insurance, and emergency-contact information.
• Review health records, electronic orders, referrals, and appointment updates in required systems.
• Respond professionally to calls and messages from Veterans, families, providers, and internal teams.
• Manage workload independently, meet timeliness expectations, protect confidential information.

Skills

Typing 50 wpm

Customer service

Medical terminology (basic)

Professional communication

Education

High school diploma or GED

Job description

International SOS Government Medical Services is seeking an administrative scheduler to remotely support Veterans receiving care through a coordinated network. You will manage appointments, referrals, and records while communicating with Veterans and providers to ensure timely access to services. This non-clinical role operates remotely within 50 miles of Helena, MT, with Monday–Friday shifts from 8:00 a.m.

to 4:30 p.m. and standard federal holiday exclusions.