Healthcare Scheduling Specialist - Veterans Support

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health & Welfare benefits

401k plan

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services is seeking a Medical Support Assistant to provide scheduling, reception, and administrative support within a veteran-focused healthcare environment. You will collaborate with clinical teams to coordinate appointments, maintain accurate scheduling data, and support daily healthcare operations.

Full-time position with shifts including weekday, evening, and potential Saturday coverage.

Qualifications

• At least six months of general clerical experience.
• Ability to type 45-60 words per minute with minimal errors.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Familiarity with medical terminology and hospital/clinic environments.
• Ability to speak, understand, read, and write English fluently.
• Must be a resident of the United States.
• Ability to successfully complete the required NACI-level background investigation.

Responsibilities

• Provide clerical scheduling and reception support within a healthcare environment.
• Coordinate scheduling activities and maintain accurate appointment information.
• Support patients, clinical staff, and administrative teams through phone and in-person reception activities.
• Perform frequent computer and telephone-based work, often simultaneously.
• Use required healthcare computer systems and scheduling applications to support daily operations.
• Use Microsoft Excel, Outlook, and Word as part of routine administrative work.
• Work closely with Medical Support Assistant leads, supervisors, and administrative personnel to support scheduling procedures, coordination, and performance requirements.

Skills

Clerical experience

Phone and reception support

English fluency

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

International SOS Government Medical Services is seeking a Medical Support Assistant to provide scheduling, reception, and administrative support within a veteran-focused healthcare environment. You will collaborate with clinical teams to coordinate appointments, maintain accurate scheduling data, and support daily healthcare operations.

Full-time position with shifts including weekday, evening, and potential Saturday coverage.