Remote Travel Support Specialist — Flexible Hours

Sawmilldcllc; Anna (TX); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling options

Comprehensive training and ongoing 3"+

Growth opportunities within travel-foc

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after trips. This fully remote role emphasizes strong customer service and independent work in a flexible, travel-focused environment.

You will handle inquiries, assist with itinerary changes, and provide destination information while maintaining high satisfaction and professional communication across channels.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred (travel, hospitality, or support).
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote role.
• Able to learn new systems, booking platforms, and digital tools quickly.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Skills

Communication skills

Customer service

Organized

Independent worker

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after trips. This fully remote role emphasizes strong customer service and independent work in a flexible, travel-focused environment.

You will handle inquiries, assist with itinerary changes, and provide destination information while maintaining high satisfaction and professional communication across channels.