Remote Travel Support Specialist - Flexible Scheduling

Sawmilldcllc; Fort Lauderdale (FL); Remote; USD 36,000 - 48,000; Full time

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journey. This fully remote role serves as the primary contact before, during, and after trips, ensuring a smooth and positive experience across platforms.

The ideal candidate has strong communication skills, experience in customer service, and the ability to work independently in a remote environment while learning new systems and booking platforms quickly.

Qualifications

• Demonstrated strong written and verbal communication abilities.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Highly organized and dependable with attention to detail.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Help with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve issues efficiently while maintaining high customer satisfaction.

Skills

Communication skills

Customer service

Organized

Detail-oriented

Remote work

Learning systems

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journey. This fully remote role serves as the primary contact before, during, and after trips, ensuring a smooth and positive experience across platforms.

The ideal candidate has strong communication skills, experience in customer service, and the ability to work independently in a remote environment while learning new systems and booking platforms quickly.