Remote Travel Support Specialist — Flexible Scheduling

Sawmilldcllc; Haines City (FL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training & support

Growth opportunities

Travel discounts

Collaborative remote team

Job summary

Sawmilldcllc in the United States is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips, delivering a smooth and positive experience in a fully remote setting.

You will handle inquiries via email, phone, and messaging, guide clients through itineraries, changes, and requirements, and collaborate with a supportive remote team to ensure outstanding service.

Qualifications

• Excellent written and verbal communication.
• Customer service experience in travel, hospitality, or support roles.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a fully remote role.
• Able to learn new systems and booking platforms quickly.
• Passionate about travel and helping clients.

Responsibilities

• Assist clients remotely via email, phone, and messaging.
• Respond to travel inquiries in a timely, professional manner.
• Support itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations and agency processes.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve issues while maintaining high customer satisfaction.

Skills

Strong communication

Customer service experience

Organized

Detail-oriented

Remote work

Tech-savvy

Travel passion

Job description

Sawmilldcllc in the United States is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips, delivering a smooth and positive experience in a fully remote setting.

You will handle inquiries via email, phone, and messaging, guide clients through itineraries, changes, and requirements, and collaborate with a supportive remote team to ensure outstanding service.