Remote Travel Support Specialist | Flexible Hours & Growth

Sawmilldcllc; Oklahoma City (OK); À distance; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Fully remote

Flexible scheduling

Training & support

Career growth

Travel discounts

Team collaboration

Résumé du poste

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journey in a fully remote capacity. You will be the main point of contact before, during, and after trips, delivering clear information and proactive communication to ensure a smooth experience.

The ideal candidate has strong customer service skills, is highly organized, and can work independently in a remote environment.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel, hospitality, or support roles preferred.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a fully remote role.
• Able to learn new systems, booking platforms, and digital tools quickly.
• Passionate about travel and delivering excellent client support.

Responsabilités

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Connaissances

Strong communication

Customer service

Organization

Detail-oriented

Independent work

Tech-literate

Description du poste

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journey in a fully remote capacity. You will be the main point of contact before, during, and after trips, delivering clear information and proactive communication to ensure a smooth experience.

The ideal candidate has strong customer service skills, is highly organized, and can work independently in a remote environment.