Remote Travel Concierge — Bookings & Flexible Schedule

Inspired; New York (NY); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and exclusive discounts

Supportive team environment with ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to ensure a seamless travel experience for clients. This role involves assisting with inquiries, managing bookings, and providing exceptional service. Candidates should be highly organized, possess strong communication skills, and have a passion for travel. The position is 100% remote and offers opportunities for growth, travel perks, and a supportive team environment.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong background in customer service, particularly in travel.
• Organized and reliable with a proactive approach.
• Ability to quickly learn new technology.
• A passion for travel and an eagerness to assist clients.

Responsibilities

• Respond promptly to client inquiries via various platforms.
• Assist with bookings, changes, and cancellations.
• Provide accurate travel information and agency policies.
• Follow up with clients to ensure satisfaction.
• Handle complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to ensure a seamless travel experience for clients. This role involves assisting with inquiries, managing bookings, and providing exceptional service. Candidates should be highly organized, possess strong communication skills, and have a passion for travel. The position is 100% remote and offers opportunities for growth, travel perks, and a supportive team environment.