Remote Travel Concierge: Bookings, Support & Perks

Inspired; Lakewood (CO); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A dynamic travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and providing accurate information on travel. The ideal candidate will have strong communication skills and customer service experience, alongside a passion for travel. This is a 100% remote position with flexible scheduling, and it offers opportunities for growth and exclusive travel perks.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

A dynamic travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and providing accurate information on travel. The ideal candidate will have strong communication skills and customer service experience, alongside a passion for travel. This is a 100% remote position with flexible scheduling, and it offers opportunities for growth and exclusive travel perks.