Remote Travel Concierge: Bookings, Support & Perks

Inspired; Arlington Heights (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A leading travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, handling bookings, and resolving issues with a focus on providing exceptional service. The ideal candidate should have strong communication skills and customer service experience, particularly in the travel sector. This is a 100% remote position that offers flexible scheduling and opportunities for growth within the agency.

Qualifications

• Outstanding verbal and written communication abilities.
• Experience in customer service, especially in travel or hospitality.
• Organized and detail-oriented with a proactive mindset.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel destinations and agency policies.
• Follow up with clients to ensure satisfaction.

Skills

Excellent verbal communication skills

Strong customer service experience

Attention to detail

Proactive approach

Job description

A leading travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, handling bookings, and resolving issues with a focus on providing exceptional service. The ideal candidate should have strong communication skills and customer service experience, particularly in the travel sector. This is a 100% remote position that offers flexible scheduling and opportunities for growth within the agency.